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She’s Come Undone in the Back Seat of the Minivan


Saturday July 25, 2009

Reading Time: 6 minutes

It was the summer of 2000, our son Aaron was working at the Togwotee Mountain Lodge (known at that time as the Cowboy Village Resort) in the Togwotee Pass, on the Continental Divide, just north of Jackson Hole, WY. Dennis and I decided to take a road trip to visit Aaron and we invited our good friends, Arnold and Joyce Glassman, to go with us. I’m sharing this story with you today because it is Saturday and today Arnold and Joyce are coming from California to spend a few days with us. As I await their arrival I thought back to that crazy road trip when I read She’s Come Undone in the back seat of the minivan.

We left California on August 17, 2000. It was a long road trip, 2042 miles round trip. We covered a lot of ground and found ourselves at our final destination, elevation 9658 ft, enjoying views of the Grand Tetons and learning to horseback ride, again. When the trip started, I announced to my fellow travelers that I was going to keep copious notes of our adventures. I got into the rear seat of the minivan, arranged my notebook and pen, and then from my tote bag I retrieved my copy of Wally Lamb’s bestseller She’s Come Undone. Have you read it? It was the Oprah’s Book Club selection for January 1997, and according to Wikipedia “She’s Come Undone explores a feisty but troubled young woman’s journey through her suburban New England existence.” I know it may sound a little dull, but believe me it is the kind of book you just don’t want to put down. The main character, Dolores, was born in 1952, and the story begins when she is about four. Since I was born in 1949 many of the story’s historical references are familiar, particularly the parochial school experiences of the 1960s.

Well, as I said, I don’t have a lot of time today. If you are wondering what happened to my “copious notes”, it so happens I still have them. In fact, just last night I was re-reading them. You might wonder why I never published them. Good question. Answer: Arnold threatened to sue me! I am not sure how serious he was, but I didn’t want to take any chances.

Typical conversation between Arnold (driver) and Dennis (riding shotgun).
Dennis: “We are going to turn right on Rt 12.”
Arnold: “Thanks for telling me, that is 60 miles away!”

 

Here are your action items for today: plan a trip to the Togwotee Pass or sit back and read She’s Come Undone. Either way you won’t be disappointed.

Arnold, Joyce and Dennis enjoying Bryce Canyon National Park

dennis and judy
Click on the photo to enlarge.

 

no name street
Click on photo to enlarge.

This is a photo of a street called “No Name”…just one more highlight from our trip.

Reading Time: 11 minutes

What is a Kindle?

A Kindle is an portable reading device which connects to the internet. The Kindle can download books, blogs, magazines and newspapers wirelessly.

I enjoy playing with new devices and having worked with DAISY books, a digital format created for accessibility purposes, I was very curious about this product from Amazon. The following is a list of pros and cons from my user experience. It is not an exhaustive list but one from my direct experience with the device.

What the Kindle Excels at:

  • The Kindle is great if you like to burn through lots of paperback books and general reading material. Paperback novels, books with very few illustration and not too much organizational formatting are ideal for this device.
  • The Kindle is the ideal device to use for casual reading while traveling. When I do occasionally travel I never know what book I am going to want to read. A Kindle enables you to have over 200 titles and only one 10.3 ounce device to carry.
  • Kindle books are generally cheaper than their traditional version. Best Sellers and New Releases are $9.99 unless marked otherwise. Currently 105 of the 112 New York Times Best Sellers are available on Kindle.
  • The Kindle is very immediate. You can download a novel from the online store in seconds and be reading. Finish the book you brought, visit the Kindle store right from your device and pick a new read. Amazon was not being foolish when they enabled this device with full time internet access.
  • Want to take a peak at a book. One of my favorite treats with the Kindle is being able to download the first chapter of any Kindle version for free. You have a sample of the book to try before you buy.
  • Kindle books are saved and could be made available if you ever accidentally erased or lost your Kindle.
  • The Kindle is a wireless internet device with no monthly fee. You can access your email, your social networks and browse the internet all from your Kindle.
  • You can subscribe to newpapers, magazines, and blogs and have them delivered to your Kindle.
  • A built in dictionary looks up words with a push of a button. I love this feature and wish I had it when I read the book “All the Pretty Horses” by Cormac McCarthy.
  • The Kindle is also a full encycolpedia. Access to Wikipedia.org, your online encyclopedia, comes with your Kindle.
  • An easy to read screen which excels in the elements, especially bright sun and wind.The Kindle’s screen is “electronic paper” and does not glow like a computer monitor. The screen of a Kindle is more like the etch-a-sketch of the my childhood. The “digital ink” is magnetic. The electronic ink is easy on the eyes and reads well even in direct sunlight. Reading the humongous and unweily New York Times in a slight breeze is much easier on the Kindle.
  • The text size is adjustable.

Drawback that I found

Sharing
The downside is that if you are accustomed to sharing your paperbacks with other readers you can’t really lend or trade your Kindle books as you would a dogeared paperback.

Diagrams
The Kindle is not great for books which contain diagrams. I read a lot of “how to” books. The most recent book I purchased was on photography. I would never even considered buying the Kindle version as the color photographs and illustrations would not be shown full size or in color. Computer instruction and technical books don’t render well for the same reason.

A book in the hand …
When I start a book I read all the front material, the table of contents, all the back material, then I start the book. A Kindle book will display all the same material but it just never feels as easily contained as a book in your hands. Call me old fashioned but I do find comfort in that tangable property of books.

Availability
Not everything has a Kindle version at the moment. There are more than 190,000 titles. You should be able to find something.

Can Kindles replace books?

Kindles and electronic devices can create digital copies of the text in books. Where the representation of the straight text is all you need the Kindle serves its function well. Will it replace books? Not in my lifetime and not for me.

There are the books that you carry around from childhood. I lost my original copy of my beloved book “Happy Horsemanship”. A copy of my favorite book on the Kindle would be a poor substitute. There are the books you have given to you by your parents. My copy of “Collected Poems of Emily Dickinson”, the inside cover contains my Mother’s handwriting “to Lisa, Love Mom and Dad, Christmas 1984” or “My Dog Skip” given to me by a friend and past student are not only stories but mementos. Another favorite and useful book never far from my desk “Reader’s Digest Family Word Finder”, a thesaurus of sorts, but one that is actually intuitive and immediate to use. I have turned to this resource for help since junior high school. Paging through this reference that I have had for so many years, even the breaks in the binding serve as bookmarks to pages I have referenced repeatedly. Kindles can’t do that.

On the other hand … I can’t access my email with my copy of Emily Dickinson.

There are books you will keep forever. There are books you want to touch and pour over. There are books you want to just consume with one read. The Kindle is for the later.

In my opinion and experience the ideal Kindle candidate is one of two people, a traveling bookworm who frequents the best seller section and devours newspapers and/or the gadget infatuated individual who will thrive on squeezing every functionality they can out of an internet device that happens to also read books.

Will you buy a kindle for a gift … well not right now because they are currently sold out. There are Kindles available for resale on ebay, but some of those are asking for as much as twice the retail prices. OUCH!

Reading Time: 8 minutes

Earlier this month, you might remember, I visited Amherst, MA, for homecoming weekend at Amherst College. During that weekend Dennis and I took a side trip to Hampshire College to visit the National Yiddish Book Center. How and why we came to make this side trip is a story for another day, but suffice it to say we were awe struck as we parked our car and strolled into this incredible center. We were welcomed into the center and invited to watch a short video on the history of the National Yiddish Book Center. The words of the narrator were both comforting and chilling: “Throughout their long history, Jews have turned to books as a ‘portable homeland’, the repository of collective memory and culture.” What struck me about this statement is while it is true for Jews, I think it is also true for most people. That is, our books ground us as we move from place to place, from home to home. Looking back on my adult life, I have always treasured my books and I have never felt quite settled in a new home (whether it be a college dorm, a new apartment or a spacious house) until the books are gently set in a place of honor. It is not that I keep re-reading these books, but the fact that they are present in my home makes me feel settled.

My books are a conglomeration of novels, history, memoirs, poetry…many were gifts from friends and family or simply passed to me from my parents over the years. I have packed these books so many times over my adult life, at least 16 times, that each time it has become a ritual to hold the books, dust them and then quietly set them on a shelf…”just in case”. They represent a part of my life’s history. What I particularly love to do is read the personal inscriptions that many of them hold, written by people that have touched my life.

A few months ago I was riding in a car with Darin and Lisa McClure and Lisa reached into her purse and retrieved a new “gadget.” I asked her about it and she cheerfully extolled the virtues of her Kindle, Amazon’s wireless reading device. According to Amazon this is “a convenient, portable reading device with the ability to wirelessly download books, blogs, magazines, and newspapers.” I could see that the device was all of those things, but what about the book? In other words, what about the essence of the book itself: Buying the book, reading the book, holding the book, referring back to the book, sharing the book, and giving it a place of honor on your book shelf? What about the “dust cover(s)”? Here is how this new “reading” works. First you buy the Kindle for about $360. Then there is the download purchase vs the traditional purchase. For example, in 2005 Doris Kearns Goodwin wrote Team of Rivals: The Political Genius of Abraham Lincoln. If you purchase the hardcover version of this book it will run about $35, the softcover version is about $21 and the Amazon Kindle version is $9.99. You can learn more about the Kindle by watching this YouTube video.

I invite you to visit on-line The National Yiddish Book Center. You can enjoy their video “A Bridge of Books: The Story of the National Yiddish Book Center.” As you view this video, you might wonder about the meaning of the word “save”.

According to Merriam-Webster’s On-Line Dictionary, the intransitive verb “save” has the following meanings: “1 a: to deliver from sin b: to rescue or deliver from danger or harm c: to preserve or guard from injury, destruction, or loss d: to store (data) in a computer or on a storage device (as a floppy disk or CD).” Now ponder a Kindle vs the National Yiddish Book Center. A Kindle depicts definition “d”, while projects like National Yiddish Book Center honors definitions “b” and “c”.

Going back to the “portable homeland” and “just in case”…a few months ago my youngest son asked me if I had ever read The Prophet by Kahlil Gibran. Imagine my delight when I was able to walk to our bookshelves and retrieve my copy of this book. It had been a gift (1968 price for this hardbound book was $3.95) to me 40 years ago and still I could find it, touch it and present my copy of Gibran’s masterpiece to my son to touch, read and enjoy. Simply amazing, dust cover included!

Reading Time: 7 minutes

Recently I received an Amazon.com gift certificate as a gift. I am an avid reader and an avid kindle reader so I am sure that is what my in-laws had in mind.

I have come to rely on Amazon.com for far more than just books. This particular transaction was representative of how social media is molding the customers’ experience for the better and I feel compelled to share the story.

Once people were quite wary of ordering online. Giving their credit card information over the internet to people unseen seemed scary and just not wise. Years later I make most of my purchases online. What is not to love? You can order exactly what you want. There is no trip to the mall. No walking up and down the shopping center corridor looking for that store directory while hoping for one more chance to find the exact brand and model so you can go home.

First it starts with how I select my purchases. I am a review reader and a very specific shopper. I generally know exactly what I want and why I want it. I don’t necessarily come up with these answers myself, but I have trusted experts, think of them as “authority sites”.

I wanted to get a few items for the kitchen. For cooking and kitchen equipment my two top sources are Alton Brown and America’s Test Kitchen. Alton Brown, of Good Eats and Iron Chef America fame, has won me over again and again with his creative and campy show “Good Eats”. His advice and elementary scientific explanation of why things work fascinates me and turns the once mundane chore of cooking dinner into a fun and creative thing to do at the end of the day. His show “Good Eats” is a family favorite in our house. I frequent his website for quick recipes and tips. Alton is welcome at our house any day. Here he is with some Thanksgiving tips.

America’s Test Kitchen is my other authority. They judiciously test equipment and recipes. They recommend good solid equipment and explain why they favor one model over another. I have their family cookbook and it is where I get all my “Mom answers”.

So with “my authorities” suggesting what makes and models are the best purchases I take a cursory look at Amazons’ online reviews and as long as I don’t see any glaring descrepancies in the reviews I make my purchase.

Amazon follows up and makes sure your purchases arrive on time and there is a link so you can track the delivery right to your door. Not everything is actually purchased directly from Amazon as they are the dealer for other merchants and resellers.

This time my entire order arrived within days, except for the pie dish. I had specifically chosen this pie dish for its deep well, perfect for a really deep apple crisp. It turned out that I was not the only one eying this lovely deep pie dish from the reseller unbeatablesale.com as it was sold out. My account was never charged. A few days later I was asked to review my experience. I couldn’t give the transaction 5 stars as I didn’t receive my purchase. I did comment that the item was sold out and while I was disappointed it would certainly not prevent me from shopping there again.

A store representative emailed me as a result of my less than 5 star rating and offered a gift certificate to use in their online store worth twice the amount of my initial attempted purchase.

They listened to my review. They care about the ratings. They care about the rating because the ratings from social media are going to affect their future sales. I am going to shop their because it is convenient and I am heard. If I am not satisfied they are going to remedy the situation.

No hassles. No buyers remorse. I like it.

Social Media improving the customer experience.