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Webconsuls 2009 Winter Newsletter


Thursday December 24, 2009

Reading Time: 13 minutes

Webconsuls Newsletter, Winter 2009, 4th Quarter

With the holidays upon us, we wanted to take a few minutes to wish all of our clients a happy and healthy New Year. This newsletter will take you down memory lane as Webconsuls turns 10 years old, spotlighting those clients who have been with us for those 10 years, welcoming new clients and sharing some milestones.

Webconsuls turns 10!

Dick and Dennis actually met at an ARCO Business Seminar in June 1981; however, their careers took them on different paths. It was not until October 1999 when Dick and Dennis met again and decided to form Webconsuls.

Dennis likes to recall how Webconsuls came to be…he was recently interviewed by http://www.arcoalumni.com/ and here is their article:

ARCO Alumni Dennis Helfand and Dick Fay built entirely new careers post ARCO. Their focus is to help commercial clients “generate new and/or additional revenues through web presence marketing.” Says Helfand, “We transitioned from a ‘hobby’ to a serious business enterprise very quickly. Webconsuls currently has about 90 clients across the US and a few based in Asia and Europe”.

Having been Director of Public Affairs and Field Operations, at ARCO, Helfand took the 1985 Early Retirement Package at ARCO Alaska, “my wife and I bought a 120-bed country inn resort in New Hampshire’s White Mountains National Forest area, which we operated from 1986 until 1997. In the mid 1990’s, while at the inn, I became interested in learning about marketing the property via the Internet and pursued this activity with great interest. When we sold the inn, we were already realizing quite a bit of revenue from internet-generated leads.”

After relocating to Newport Beach, CA, a number of my former NH-based competitors (friends nonetheless) contacted me to market their facilities over the internet. This became a sort of hobby, earning a few dollars here and there in the process. Then two serendipitous events occurred.

  1. An inn owner and close friend had been trying to sell his property through Realtors. There were very few prospects and not a single serious buyer. I suggested selling his property over the Internet for a “marketing fee.” This was in 1998 and I believe it may have been one of the first commercial property sales via the Internet. Best of all, my web marketing fee amounted to just about one percent of the total sales price!

2.  The second fortuitous event was meeting my former Crude Supply Manager for lunch in 1998. I asked him about Dick Fay (W. Richard Fay) from ARCO Transportation Company. He said Dick recently retired and was looking to do something new and interesting.

The rest is history. Webconsuls.com was established in 1999. We formed an LLC and got serious very quickly. On-Line courses and technical publications gave us new skill sets and we gradually acquired outside specialists to assist us as our business grew. My wife Judy, a business analyst in the information technology field joined Webconsuls in November 2006.

We have seen our business thrive and look forward to continued growth and new experiences.

Clients come and go…
Over the past 10 years Webconsuls’ team has had the privilege to work with over 300 clients in a variety of industries. Each client is unique and that is what makes web design, SEO and SMO so interesting and vital. Judy recently looked back to see which clients started with Webconsuls in the Fall of 1999 and of those which ones are still our clients. Interestingly enough, there are four! They are New Hampshire Campground Association, Motorcars East, Newport Channel Inn and Edna Deeb Law.

Here are some interesting facts from Webconsuls first business quarter: 22 clients, nine California clients, nine New Hampshire clients, four Connecticut clients, 31 invoices!

New Clients round out our base…
We are happy to introduce you to our newest clients and we invite you to check out their websites.

Celebrate a New Life **

Creative Care

Green Clean OC **

Hardline 830 **

Law Office of Carilyn Ibsen **

Promises Foundation

Rockport Inn & Suites

Snap Out of It Now

Surfing Heritage Foundation **

We are also working on either new sites or redesigns for

Savoir Faire Language Institute

Forrest General Healthcare Foundation

Executive Maintenance

Wallace Physical Therapy

Law Office of Salvatore Ciulla

The Internet Grows and Evolves

Dick Fay remembers how when they first started in 2000 Webconsuls could make some small changes to a site and viola! the site would be on the first page of Alta Vista. The number of competitors to most sites was measured in the hundreds, pay per click was in its infancy with something called Overture, Google was an upstart, and no one had heard of Social Marketing. Potential clients were trying to decide if they “needed” a web site. Websites themselves were usually static and straightforward.

Now some clients face thousands or millions of competitors for key terms, Google has about 70% of the search engine marketplace, pay per click is huge and requires expert management to be successful. Clients are deciding when to redesign their web site to keep it up to date with the available technology. Facebook, Twitter, blogs and video are staples of many successful businesses whose owners work hand in hand with Webconsuls to grow their business.

Webconsuls Grows and Evolves

Webconsuls has also grown and evolved over the last 10 years. We have added a third partner, Judy Helfand. The entire team keeps up with the latest in Search Engine Optimization. We have added specialists in web design, pay per click, social media, and link building. We have redesigned our web site several times to reflect our growing business. We have added a blog and links to news feeds on Search Engine Marketing and Social Media. Check them out:

Search Engine Optimization

Social Media Optimization

You can also follow us on Twitter

Let us know if you have a twitter account and would like us to follow you.

Webconsuls’ Team News…

As most of you know Malik Moosa-Soomar, our web development specialist and designer, was married to Zaheen Allibhoy on April 11, 2009. Dennis, Judy, Dick and Fran were happy to attend their wedding celebration in Austin, TX. Speaking of weddings, Dick and Fran were married February 20, 2009. Keith Hansen, our pay-per-click specialist, and his wife, Diana, welcomed a baby boy, Layne, on April 26, 2009.

We are happy to welcome Alycia Kaczuwka as our new Social Media expert. Alycia is working with our clients focusing on brand-building using tools like blogs/RSS, Facebook, Twitter and social bookmarking. She brings her extensive background in audience development and website design to social tools to keep the SMO process in focus as an integrated part of a web-based marketing plan. In addition, Alycia has a comprehensive background in web analytics using Google Analytics and Omniture to measure campaign performance and return on investment.

Happy Holidays

This year rather than send a small gift to our clients we are making donations to the following:

Olive Crest Homes and Services for Abused Children
Since 1973, Olive Crest has transformed the lives of over 50,000 abused, neglected, and at-risk children and their families.

Big Brothers Big Sisters of Midcoast Maine
The vision of Big Brothers Big Sisters of Midcoast Maine is successful mentoring relationships for youth in Knox, Lincoln and Waldo Counties, contributing to better schools, stronger communities and brighter future.

The Promises Foundation Miriam’s House
The Promises Foundation is committed to restoring hope for families by creating a safe environment for mothers and their children to grow and develop the tools they require to live meaningful and self-sufficient lives.

Sincerely,

Dick, Dennis and Judy

Reading Time: 4 minutes

When Apple released the long awaited iPhone it completely changed the mobile technology forever. Gone were the days of flip phones, mobile computers that could make phone calls became the bar. Every technology company has tried to create a rival to Apple’s iPhone technology and have failed miserably. What’s strange about the apparent lack of competition is the fact that Apple created a product that was far superior to AT&T service capability which in turn has created a lot of very unhappy customers. Since the beginning it has been one thing right after the other with the iPhone features and AT&T’s inability to make certain features work. I personally know several people who gave up on the iPhone altogether, in search of finding a better product that can facilitate their needs. Google is one of those companies who have taken on the challenge of trying to provide mobile Internet users what they need. Their success with the Android was little and didn’t do much to weaken Apple’s grip on the market; so what did Google do, they went out and tried to make a better product.

Now, Google readies launch of an iPhone rival, the Nexus One. Named after the ‘replicants’ in Ridley Scott’s science-fiction film Blade Runner and the Taiwanese company HTC procured the contract to create the Nexus One. Google will have full control over the Nexus One and it will have the Google logo right on the phone. Retailers expect Google to sell the Nexus One direct to customers through its website. I am optimistic that Google with not make the same mistakes that Apple has made and I am hopeful that they will create a product that is not hindered by the network providers inability to serve its customers.

All I can say is that in the UK there are four network providers that can service the iPhone, but in the United States there can be only one. “Google has approached several mobile phone operators in the UK, including T-Mobile and Vodafone, to gauge their interest in supporting its rival to the iPhone ahead of its launch in Britain next year”, reports the Guardian. How is it that an American company like Apple could throw their American customers under the bus?

Reading Time: 2 minutes

I feel like I am part of a group that feels that Apple is not letting us use our iPhones to the fullest. The iPhone is amazing, its abilities surpass all others and that should be noted; however, the restrictions that Apple has can be bothering regarding bluetooth keyboard ability, tethering, and having to have AT&T. My iPhone is not cracked and I have no plans to jail break my phone, but I feel like Apple is not letting us use the iPhone the way its designers intended; in turn this causes people to want to jail break their phones – go figure. Fortunately, independent companies have been working on ways to harness bluetooth capabilities with the iPhone; it gives us with iPhones running OS a preview of what we could have if Apple would come to their senses.

Modder ZodTTD, creator of the iControlPad, uses a Wiimote to play a MAME game on the iPhone. Zod has not announced the availability of this mame4iphone version yet. The same principle could easily be applied to a bluetooth keyboard and make every iPhone user’s life that much easier. Those are just my thoughts.